If your payment is pending, it means your application payment hasn't been processed yet.
If you've paid, wait a bit for the update. If there's an issue, you might be eligible for a refund. Reach out to our support for help.
Under Review
If your status is 'Under Review,' it means we're currently reviewing your application.
Please be patient as we work to send ticket issuance.
Preparing
Preparing' status means your application is in the process of getting the ticket issued.
Issued
If your status says 'Issued,' it means your ticket is ready! We've sent it to the email you provided during the application. Check your email for all the details!